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Bug #1011

Crashplan "unknown system error" when trying to move backup archive

Added by steph over 8 years ago. Updated over 7 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
-
Target version:
-
Start date:
02/23/2013
Due date:
% Done:

0%


Description

Crashplan allows to move friends' backup archives to a different drive. When I try to do that, I get "unknown system error" from Crashplan. It seems to work at first, then fails. I've tried with different backup archives and different combinations of drives (I have two internal drives and one external one). As far as I can see permissions are OK.

I'm not sure what kind of extra information is useful to solve this. I'm bunny/bunnywabbit_ in the IRC channel and @stephtara on Twitter if you need more info or want to troubleshoot live.

History

#1 Updated by bigfoot65 over 8 years ago

Can you check any log files generated by Crashplan for errors. Need more details. This might be addressed in the forums. Recommend you check there as well.

I presume you have checked Crashplan support channels. This may not be an Amahi issue.

#2 Updated by bigfoot65 over 7 years ago

  • Status changed from New to Closed

No feedback indicates resolution.

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