Plex not loading from the dashboard
I know this is in beta. I do not expect this to be fixed or to have support. I just wanted you to know my challenge with Plex when I tried to install it.
I am running Amahi 7 on Fedora 19. I installed from the express CD.
I first installed Plex. It would not load from the dashboard. It would take me to: http://plexms.heritage.com/ which would bump to:
http://localhost:32400/web/index.html. That would just spin and fails, but when I changed it to http://192.168.28.10:32400/web/index.html or http://hda.heritage.com:32400/web/index.html it would load and work as it should.
I changed my host file to read "hda.heritage.com" instead of "localhost.localdomain". I rebooted my HDA. I then uninstalled and re-installed Plex. Same problem.
#1 Updated by bigfoot65 over 7 years ago
- Category set to Apps
- Assignee set to bigfoot65
- Target version set to amahi-7-1
Thanks for the update. Are you using the HDA for DHCP/DNS capabilities?
I have made a small change and would appreciate it if you could test. Uninstall the current app, then clear your browser cache, and reinstall.
Report back if the link works correctly.
#3 Updated by jonathankonrad over 7 years ago
Yes. The Amahi HDA is both the DNS server and the DHCP server on my home network. I tried uninstalling, rebooting the HDA, re-installing. Then clearing my browser's cache. Also trying another client (This time a Mac OSX machine), different browsers and nothing has changed. I cannot reach the Plex server through "http://plexms.heritage.com/" Rather I need to specify "http://hda.heritage.com:32400/web/index.html" for it to work.
One thing. When I uninstall it must not be completely removing. As when I re-install it does not go through the full setup again and it remembers where I specified my movie cache or folder. That might be some of the residual problem.
#4 Updated by jonathankonrad over 7 years ago
Just thought you should know I did another clean Amahi 7.1 install. I changed the host name before installing any apps. When I did install Plex the icon on the dashboard still tries to take me to; http://localhost:32400/web/index.html
which does not load.Changing it to http://hda.heritage.com:32400/web/index.html works perfectly and the Plex server is running on the HDA and able to serve out to clients and is recognized on the Plex web service: https://plex.tv/
#6 Updated by jonathankonrad over 7 years ago
I did an uninstall and re-install. I made sure to clear my browser's cache in between. Also restarted the HDA in between and waited a few days. Now, when I click on the Plex button in the dashboard the browser will open another tab and attempt to load: http://plexms.heritage.com/ . It just spins for a long time and then gives "503 Service Unavailable". I can still reach the new install by typing in http://hda.heritage.com:32400/web/index.html and the Plex media server has a green light in the state in servers. The server shows on plex.tv and it successfully streams to my Android stick and my iPhone with iOS 7. Looks like everything about the server is working, just not the link it setup up in the dashboard.
#10 Updated by jonathankonrad over 7 years ago
These lines read
Which should work right? When I paste http://hda:32400/manage in a browser window it loads my plex server. Well, it automatically switches to http://hda:32400/web/index.html#!/dashboard which works fine.
#13 Updated by bigfoot65 over 7 years ago
That may be the issue. Depending on when you installed Amahi 7, certain packages could be current. If you used Express CD they would be one version and 32-bit Fedora DVD may be different.
I personally install OS updates as they often fix errors and patch security holes. It's up to users if they want to update their HDA with the latest or not.
#19 Updated by nagybal over 7 years ago
- Assignee changed from jonathankonrad to bigfoot65
I did a fresh 7.1 express dvd install. Did not perform any updates manually.
It seems to be a dashboard issue to me.
#20 Updated by bigfoot65 over 7 years ago
- Assignee changed from bigfoot65 to jonathankonrad
Changed the app to point to hda vs localhost. You can do this manually in the /etc/httpd/copnf.d/####-plexms.conf file. After making the change restart httpd and see if that helps.
I would like to close this bug as it's not solving anything. Plex is and will not be LIVE for Amahi as long as the dependency with minidlna exists.
#21 Updated by jonathankonrad over 7 years ago
Feel free to close this bug report. Through the whole experience I have been using the plex media server from my HDA. It works incredibly well. I use it to my Apple TV through Plexconnect, and on my iOS and Android devices. It is an excellent server and is solid on Amahi 7.1 and Fedora 19.
I did not do the OS updates. I will try. I changed the ####-plexms.conf file, but my HDA went down hard with some other error so I cannot test this right now. If this report still up when I get my HDA back and running, I'll let you know if you want.
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