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Bug #2039

Amahi Anywhere iOS Network Error Amahi 9

Added by matteocp over 4 years ago. Updated over 4 years ago.

Status:
Closed
Priority:
Normal
Assignee:
Target version:
-
Start date:
04/30/2016
Due date:
% Done:

100%


Description

I recently transitioned to a fresh install of Amahi 9 and can't seem to access the HDA via the iOS app. The error I get is:

Network Error
Please verify your server is online and accessible.

I have checked the following:

  • Admin has visibility to shares
  • Amahi.org site can see my HDA is connected
  • Amahi Anywhere server is running (green) on the HDA
  • I used the Amahi.org install code when setting up the new HDA on Amahi 9
  • I can get to my HDA dashboard via http://nickname.yourhda.com
  • I have uninstalled and reinstalled the Amahi Anywhere server app
  • I have logged out and in on the iOS app
  • I have uninstalled and reinstalled the iOS app
  • I have rebooted the HDA

Still having the same issue. Not sure if this is a Amahi Anywhere issue on Amahi 9 or the fact that I transitioned from one HDA to another or some other issue. I could use some help troubleshooting.

Thanks!

History

#1 Updated by cpg over 4 years ago

  • Status changed from New to Assigned
  • Assignee set to cpg

#2 Updated by cpg over 4 years ago

  • Status changed from Assigned to Feedback
  • Assignee changed from cpg to matteocp

This was diagnosed to an expired certificate. It has been fixed now.

Apologies for what you had to go through and thanks for filing the bug.

If it works for you, please set this bug to closed.

#3 Updated by matteocp over 4 years ago

  • % Done changed from 0 to 100

That fixed it
Thank you

#4 Updated by bigfoot65 over 4 years ago

  • Status changed from Feedback to Closed

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