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Bug #2060

No internet connectivity

Added by kieran45 over 3 years ago. Updated over 3 years ago.

Status:
New
Priority:
Normal
Assignee:
-
Target version:
-
Start date:
05/24/2016
Due date:
% Done:

0%


Description

I have recently installed amahi 9. Everything seems to be functioning ok except for a lack of internet access. I can reach the HDA dashboard through a browser on a networked PC, I can browse the shares on the HDA on a networked PC. I have run the network troubleshooter, and everything is fine up until I get to ping 8.8.8.8 which fails. Via this thread on the forums https://forums.amahi.org/viewtopic.php?f=9&t=6417&e=1&view=unread#unread I have been through a few steps to try and troubleshoot. I have been unable to get a sysinfo report due to lack of internet access.

History

#1 Updated by cpg over 3 years ago

So, you can reach your router, but not beyond?

Are you sure your network settings are appropriate?

As in ... proper netmask and IP for your HDA?

Can you provide those?

Also, you could try hda-ctl-hup and a reboot, though it seems that may not help, since network is already up and running.

#2 Updated by kieran45 over 3 years ago

Yes, I can reach my HDA and reach my router, but not the internet.

My HDA has the IP 192.168.1.10 which I believe is correct. How do I find the netmask?

I have tried the hda-ctl-hup command but it did not help.

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