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Bug #2198

Dashboard issue on initialization

Added by christalex almost 4 years ago. Updated almost 4 years ago.

Status:
Feedback
Priority:
Normal
Assignee:
Category:
-
Target version:
Start date:
12/27/2016
Due date:
% Done:

0%


Description

Hello,

It's my first try with amahi and I can't get passed the initialization of it. I am running it on a virtual machine with 8gb of ram and 4 threads on my cpu. installed exactly as indicated in the instructions. The problem is :

"The Dashboard has encountered an exception!

Woopsie. Sorry about that!

It could be due to a bug, or very low memory, or very low disk in the root (/) partition.

If your disk or memory are not critical, it's likely a bug.

If this persists, please file a bug report with as much detail as you can.

You will be redirected to a debug page with more information shortly."

And then returns to the initial login page. It's very frustrating and apparently everything I try doesen't work. Countless reinstals or restarts don't work. Also there is no space issue, fresh install , the root is indicated as 10% filled.

Any help is greatly apreciated.

Thanks!

History

#1 Updated by cpg almost 4 years ago

you don't mention the hypervisor and what CPU it's using, as well as exposing to the VM.

we are aware of an issue in the OS, seemingly related to the CPU and we're tracking it with #2180. can you try the simple workaround shown there (it's an update) and report back?

#2 Updated by cpg almost 4 years ago

  • Status changed from New to Feedback
  • Assignee set to christalex
  • Priority changed from Medium to Normal

#3 Updated by christalex almost 4 years ago

cpg wrote:

you don't mention the hypervisor and what CPU it's using, as well as exposing to the VM.

we are aware of an issue in the OS, seemingly related to the CPU and we're tracking it with #2180. can you try the simple workaround shown there (it's an update) and report back?

It didn't work, just says Nothing to do and then complete. I'm using VMware Workstation 12 Pro and it's run on an intel i7 3rd gen so the AMD incompatibility isn't why it does not work. I'm going to try runing it in virtual box see if that helps, will report back.

#4 Updated by cpg almost 4 years ago

Actually, ... I just looked through the logs and I see your system appears to be based on Fedora 25.

Our latest release is based on Fedora 23.

We have been testing our next release with f25 and the few systems we have tried do not crash and burn like that, although if you used the f23 repo on a f25 system, it would crash like this, so that may well explain it.

So yeah, hypervisor and CPU are not the issue.

#5 Updated by christalex almost 4 years ago

cpg wrote:

Actually, ... I just looked through the logs and I see your system appears to be based on Fedora 25.

Our latest release is based on Fedora 23.

We have been testing our next release with f25 and the few systems we have tried do not crash and burn like that, although if you used the f23 repo on a f25 system, it would crash like this, so that may well explain it.

So yeah, hypervisor and CPU are not the issue.

nope, I did 2 installs on fedora 25 as a last resort before opening this thread and a dozen more on fedora 23, that might be why it's showing up as fedora 25. VirtualBox somehow crashes my entire pc when it tries to load the installer for fedora, tried again in vmware without spliting the virtual hard drive but still no result.

#6 Updated by christalex almost 4 years ago

Installed on virtualbox, same issue with it. Anything else I should try/do?

#7 Updated by cpg almost 4 years ago

User reported the production log at https://da.gd/Bh6oh

it appears that mysql cannot take som utf characters arising from the Romanian localization.

The word "fi┼čiere" ("file" in Romanian) is not taken well due to charset issues. We had worked on this before, and we thought it worked.

One possibility is that the initialization is failing, but later use would be ok in Romanian if the initialization were to be in English.

1) Hence one suggestion is to install and initialize in english and later switch to romanian in the browser and everythng will switch (except not the OS install, obviously)
2) A possibly less restrictive thing would be to install in Romanian but initialize in english and later switch to Romanian

You can use a specific locale for initialization by adding ?locale=en (en being english)

http://hda/login?locale=en

#8 Updated by christalex almost 4 years ago

I understand, will try this solution and see if it worked, what is strange is that when I installed fedora I had chosen it in English, I saw that amahi started in Romanian even though I didn't choose any language, does the setup choose the install language based on location?

#9 Updated by cpg almost 4 years ago

No, it's based on browser locale. The ur l variable I mentioned does override the browser locale.

#10 Updated by christalex almost 4 years ago

cpg wrote:

No, it's based on browser locale. The ur l variable I mentioned does override the browser locale.

I see, the fix worked like a charm! Thx for the help!

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