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Bug #2366

Plex Media Server disappeared

Added by nagybal 15 days ago. Updated 5 days ago.

Status:
Closed
Priority:
Normal
Assignee:
Target version:
Start date:
11/27/2018
Due date:
% Done:

0%


Description

Yesterday it was working fine. Today it is gone. Please assist where shall I start troubleshooting!

[bigb@localhost ~]$ sudo systemctl status plexmediaserver
[sudo] password for bigb:
● plexmediaserver.service
Loaded: not-found (Reason: No such file or directory)
Active: inactive (dead)

History

#1 Updated by nagybal 15 days ago

[root@localhost ~]# systemctl start plexmediaserver
Failed to start plexmediaserver.service: Unit plexmediaserver.service failed to load: No such file or directory.

#2 Updated by bigfoot65 15 days ago

  • Status changed from New to Feedback

I thought the command was:

sudo systemctl status amahi-plex

#3 Updated by nagybal 15 days ago

  • Status changed from Feedback to Assigned

You are right. It is running. How shall I proceed with the troubleshooting?

[bigb@localhost ~]$ sudo systemctl status amahi-plex
● amahi-plex.service - Plex Media Server for Amahi
Loaded: loaded (/usr/lib/systemd/system/amahi-plex.service; enabled; vendor preset: disabled)
Active: active (running) since Tue 2018-11-27 23:51:20 CET; 3s ago
Process: 25855 ExecStopPost=/bin/rm -f /run/amahi-plex.pid (code=exited, status=0/SUCCESS)
Process: 25853 ExecStop=/usr/bin/kill $MAINPID (code=exited, status=0/SUCCESS)
Process: 25899 ExecStart=/usr/bin/amahi-plex (code=exited, status=0/SUCCESS)
Main PID: 25901 (runuser)
CGroup: /system.slice/amahi-plex.service
├─25901 runuser -u apache -g users /usr/lib64/plexmediaserver/Plex Media Server
├─25902 /usr/lib64/plexmediaserver/Plex Media Server
└─25915 Plex Plug-in [com.plexapp.system] /usr/lib64/plexmediaserver/Resources/Plug-ins-4b377d295/Framework.bundle/Contents/Resources/Versions/2/Python/bootstrap.py --server-version 1.5.3.3580-4b377d295 /usr/lib64/plexmediaserver/Resources/Plug-ins-4b377d29...

Nov 27 23:51:20 localhost.localdomain systemd1: Starting Plex Media Server for Amahi...
Nov 27 23:51:20 localhost.localdomain systemd1: Started Plex Media Server for Amahi.
Nov 27 23:51:20 localhost.localdomain runuser25901: pam_unix(runuser:session): session opened for user apache by (uid=0)

#4 Updated by bigfoot65 15 days ago

  • Status changed from Assigned to Feedback
  • Assignee changed from cpg to nagybal

What do you mean it's gone. The service is running.

Need more details of the issue.

Also be advised, the latest officially supported Amahi version is Amahi 11 on Fedora 27.

Amahi 9 is in maintenance mode, so no updates will be made to apps or Amahi.

#5 Updated by cpg 15 days ago

and to restart it by hand, try this:

systemctl start amahi-plex

or

systemctl restart amahi-plex

also, since you are a premium supporter of Amahi, we're reaching you by email, so check there for more hands-on help.

#6 Updated by cpg 15 days ago

Status update.

I was able to help a by compiling the latest for him on his HDA, in the hopes that maybe it was too old to be supported by his clients. The compilation worked well (somewhat surprisingly for an older distro), and the service runs seemingly OK. So this kind of rules out any issues with old version mismatches, because he seems to be experiencing the same issue after the update.

It could be temporary/DNS? He did say the plex forums seem to have lots of posts related to the same issue.

Let's touch back in a day or two after things are rebooted and maybe the media library is re-scanned, etc.

#7 Updated by nagybal 10 days ago

  • Status changed from Feedback to Resolved

Resetting the Plex Media Server fixed the issue. The only thing I am going to miss, what media is WATCHED.

su
systemctl stop amahi-plex
rm -rf /var/lib/plexmediaserver/Library/Application\ Support/Plex\ Media\ Server/
systemctl start amahi-plex

http://x.x.x.x:32400/web

For some reason I was unable to access the Plex frontend for some reason... maybe a SHIFT+Refresh on the browser could have been enough.

#8 Updated by cpg 5 days ago

  • Status changed from Resolved to Closed
  • Assignee changed from nagybal to cpg

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